Returns & Exchanges

We want you to be fully satisfied with your outdoor gear, which is why we offer a 123-day return window for all items in their original, resellable condition. If your new kit isn't quite right, our simple return process ensures you can get back to your adventures as quickly as possible.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.

• 3.
  Generate Shipping Label

  Choose your preferred courier method through the portal to download and print your prepaid return shipping label.

• 4.
  Receive Refund or Exchange

  Once our warehouse team receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.